At MiCare India, we are committed to providing you with a smooth and efficient shopping experience. Our Shipping and Delivery Policy outlines the details regarding the shipping process, delivery times, and costs associated with your orders.
If you have any questions or need assistance regarding shipping or delivery, please feel free to contact us at:
We currently offer shipping to addresses within India. Unfortunately, we do not ship internationally at this time. Please ensure that the delivery address provided is complete and accurate to avoid delays.
2. Order Processing Time
Order Processing: After your order is placed, it will be processed within 1-2 business days. This includes verifying payment, packing the items, and preparing them for shipment.
Business Days: Our business days are Monday through Friday, excluding public holidays. Orders placed on weekends or holidays will be processed the next business day.
3. Shipping Methods and Delivery Time
We offer various shipping methods to meet your needs. Delivery times may vary depending on your location and the shipping method chosen. Estimated delivery times are as follows:
Standard Shipping: 3-7 business days (depending on your location)
Express Shipping: 1-3 business days (available for select locations)
Please note that delivery times are estimates and can vary depending on factors like location, weather conditions, or carrier delays. We do our best to ensure that your order arrives within the estimated timeframe, but these are not guaranteed delivery times.
4. Shipping Charges
Shipping charges depend on the size, weight, and delivery location of your order. The shipping cost will be calculated and displayed at checkout before you complete your purchase.
Free Shipping: We offer free shipping on orders over a certain amount (e.g., ₹1000 or more). The threshold for free shipping will be clearly indicated during checkout.
Standard Shipping Fees: Standard shipping fees are based on your location and will be displayed at checkout.
5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number and a link to track your package. You can use this tracking number to monitor the status of your order on the shipping carrier’s website.
6. Delivery Issues
While we strive to deliver your order on time, there may be instances of delays due to reasons beyond our control, such as:
Weather conditions
National holidays
Shipping carrier delays
Incorrect or incomplete address provided
If you encounter any delivery issues, please contact us immediately at [email protected], and we will assist you in resolving the problem.
7. Damaged or Defective Products
In the unlikely event that your item arrives damaged or defective, please contact our customer service team within 7 days of receiving the product. You may be eligible for a replacement or refund as per our Return Policy.
To help us process your request, please provide:
Your order number
A description of the damage or defect
Photos of the damaged or defective item
8. Undeliverable Packages
If your package is returned to us as undeliverable (due to incorrect or incomplete address details, refusal of delivery, etc.), we will attempt to contact you to resolve the issue. If we are unable to reach you or correct the delivery issue, we may cancel your order and issue a refund, excluding any shipping costs.
9. Change of Address
If you need to update your shipping address after placing an order, please contact us immediately at [email protected] . We will do our best to accommodate the change if the order has not yet been shipped. Once the order is shipped, we cannot modify the delivery address.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
